Our Process


Getting Started

We begin every engagement by working with your facility(s) to deliver a unique teleradiology solution to fit your needs followed by a thorough evaluation of equipment and network setup. We then develop a tailored teleradiology plan purpose built for maximum reliability and efficiency. All of our partnerships start with a one-year initial term contract including the initial infrastructure integration for your organization.


Evaluation & Installation

Once a contract is in place, our IT staff immediately creates a VPN to begin testing image transmissions from your facility to our secure network. Our Operations and Administrative teams are with you from the start, giving you a consistent point of contact and a great experience.

NightShift's licensing and credentialing team will focus on obtaining staff privileges for our radiologists at client hospitals. Our team works directly with your IT, radiology and Medical Staff Office personnel keeping you abreast of daily progress. Though timeframes vary based on specific needs and circumstances, Our JCAHO accreditation allows licensing and credentialing to be obtained quickly with hospitals that acknowledge the accreditation.

Our NightWatch tracking and management application tool is also an important aspect when onboarding with NightShift. Setup is simple for facilities that request NightWatch, which allows our clients to gain quick access to reports and exams. With minimal training, you will be ready to use NightWatch to its full potential.

Before activating service, we work directly with your key personnel to ensure an overall smooth transition.


Teleradiology Service & Reporting

Once the implementation process is complete, we can start working immediately or whenever you decide to transition to our service. Once initiated, NightShift will begin to receive exams through our secure network and will complete preliminary interpretations and radiology reports in an average of 20 minutes or less. Reports will be sent by network printer or by fax, and can also be accessed through NightWatch. With a less than one percent discrepancy rate, we provide unparalleled quality control.

As an extension of your radiology practice, we work to provide the ideal service during all service hours. We are always available while working on your interpretations. If your medical staff has any questions we're ready to help!


Contract Renewals

For added flexibility, after the initial one-year contract term, client contracts automatically renew for another year of service. This new contract comes with a 90-day termination clause that can be used any time during the contract term.